PTE Expo 2025 – Madrid

We’re excited to be part of this year’s PTE Expo 2025. Develop Consulting helps airport operators improve performance, reduce costs, and design smarter, more resilient operations. From airport security to car parking, passenger throughput and queuing to staff training and challenges of growing volumes, we work hand-in-hand with our clients to deliver increased efficiency, productivity, safety and profitability.


Airport Security

PRM Operations

Airside Operations

Landside Operations

Consultancy & Advisory

Training & Coaching

A Few of Our Case Studies

C3 Cabin Baggage Screening Technology

Airport Operators PTE Expo 2025 – Madrid C3 cabin baggage screening compliance was a key requirement set by the UK Government for airports by June 2024. Develop Consulting played a pivotal role in supporting one UK airport to meet this mandate, ensuring eight state-of-the-art security lanes were operational by the regulatory deadline, with two additional [...]

Check-In Improvements

Develop Consulting worked with the UK’s fastest-growing post-COVID airport to streamline check-in operations amid rising passenger numbers, resulting in reduced passenger dwell times, a 9:1 return on investment, and savings exceeding £240,000.

Baggage Handling Study

Develop Consulting worked with the UK’s fastest-growing post-COVID airport to streamline check-in operations amid rising passenger numbers, resulting in reduced passenger dwell times, a 9:1 return on investment, and savings exceeding £240,000.

Airport Laundry Operation Improvement

Develop Consulting helped optimise the OCS Laundry operation at Heathrow, achieving a 19% increase in output without additional machinery or staff, and implementing sustainability-focused improvements that yielded a 5:1 return on investment.

Airport Security Team Performance Improvement

Develop Consulting partnered with a major UK airport to enhance passenger security screening processes in anticipation of increased summer demand and new security regulations, resulting in zero queue breaches, six new-generation security lanes, and an 18-month strategic roadmap.

Airport Busing Process Improvement

Our team were called upon to improve the production performance and support the development of the operations team at the UK’s leading supply partner for innovative vehicular and pedestrian access control solutions.

Airport Security Passenger Throughput Improvement

Reducing airport passenger queue times by increasing throughput and introducing robust planning by implementing lean techniques

Security Resource Planning Improvement Programme​

Our team supported one of the largest airports in the UK with a bespoke Security Resource Planning Improvement Programme​

Reducing passenger queue times using robust Lean planning techniques​

Reducing passenger queue times, building upon previously introduced robust Lean planning techniques​.

Airport Parking Process Optimisation

Our team were called upon to optimise the parking processes and introduce a new IT system in support of one of the UK’s fastest-growing airports.

Projects We Have Supported

  • Central Search Area – significantly increased passenger throughput and reduced waiting times
  • Next Generation Security (NGS) – optimised CT lane performance and developed new processes
  • Passengers with Reduced Mobility (PRM) – service levels significantly improved whilst increasing team efficiency
  • Major investment programmes – scoping requirements through to asset delivery
  • Development and introduction of Continuous Improvement programme – projects delivered multi-million pound ROI
  • Training and coaching – trained and coached Lean and Continuous Improvement to team members
  • Baggage Handling – Conducted a detailed study of equipment usage, leading to process changes that improved throughput and system efficiency
  • Resource planning – optimised shift rosters ensuring availability of capacity when required
  • Optimisation of car parking processes – reducing costs and increasing space capacity
  • Streamlining of main gate security processes – reduced both process and waiting times for vehicles passing airside
  • Motor transport workshop re-organisation – reducing turnaround times and increasing capacity
  • Airside transportation – optimised routes delivering greater service levels whilst increasing team efficiency
  • Airport Infrastructure Projects – Advised on major expansion projects, ensuring that operational productivity was built into the design phase, reducing long-term operating costs

Let us help your business Go further.