We’re excited to be part of this year’s PTE Expo 2025. Develop Consulting helps airport operators improve performance, reduce costs, and design smarter, more resilient operations. From airport security to car parking, passenger throughput and queuing to staff training and challenges of growing volumes, we work hand-in-hand with our clients to deliver increased efficiency, productivity, safety and profitability.
Develop Consulting worked with the UK’s fastest-growing post-COVID airport to streamline check-in operations amid rising passenger numbers, resulting in reduced passenger dwell times, a 9:1 return on investment, and savings exceeding £240,000.
Develop Consulting worked with the UK’s fastest-growing post-COVID airport to streamline check-in operations amid rising passenger numbers, resulting in reduced passenger dwell times, a 9:1 return on investment, and savings exceeding £240,000.
Develop Consulting helped optimise the OCS Laundry operation at Heathrow, achieving a 19% increase in output without additional machinery or staff, and implementing sustainability-focused improvements that yielded a 5:1 return on investment.
Develop Consulting partnered with a major UK airport to enhance passenger security screening processes in anticipation of increased summer demand and new security regulations, resulting in zero queue breaches, six new-generation security lanes, and an 18-month strategic roadmap.
Reducing airport passenger queue times by increasing throughput and introducing robust planning by implementing lean techniques
Our team supported one of the largest airports in the UK with a bespoke Security Resource Planning Improvement Programme
Reducing passenger queue times, building upon previously introduced robust Lean planning techniques.
Our team were called upon to optimise the parking processes and introduce a new IT system in support of one of the UK’s fastest-growing airports.
Improving The Customer Experience and European Civil Aviation Conference (ECAC) Score For Passengers with Reduced Movement (PRM)
Working alongside the UK’s fastest-growing post-COVID airport, our project was to reduce the issue of long delays for vehicle searches from landside to airside.
