30% turnaround reduction for global MRO


30% turnaround reduction for global MRO

Delivering a programme to reduce Turn Around Time, decrease man hours and free up hanger space.

The company is a Global MRO (Maintenance Repair & Overhaul); which cater to clients needs from over 20 Middle East, Asia, North & South America airport facilities. The company had significant problems with aircraft Turn Around Time and high man hours which had an effect on hanger space.


Standard sequence of checks agreed and placed onto WSB
Standardised hangers for aircraft and equipment
Clear visual (WSB) tracking boards set up in each area to show plan Vs actual and project status


  • No schedule to track status of progress of aircraft
  • No visual management
  • Project milestones not clearly defined
  • Poor use of resource
  • No communication between all departments
  • No standardisation of MRO Checks
  • High amount of waste during 6 week MRO check


  • Create visual status tracking method
  • Coaching and mentoring aircraft leads through visual
    management process
  • Develop communication network within all departments
  • Company reporting system set up
  • Standardise MRO checks
  • Reduce Turn Around Time thus creating space in the hanger
  • Reduce man hours on MRO checks


WSB (Work Sequence Board): Introduce WSB on each check to make visual the aircraft status, man power requirements along with notifying other areas when required.

Standardised MRO Checks: Defined standard for MRO check agreed by all supervisors.

One to One Training: Train all levels within the organisation on Lean processes and to define roles and responsibilities.

Problem & Countermeasure/ Problem Solving: Concerns raised, meetings held weekly between mechanics & support shops to follow concerns & address outstanding issues. Train all levels of the company on different problem solving tools.

Project Planning: Schedules & man hours set against achievable project plan.

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