Our healthcare team were called upon to examine the existing processes for approving any new study at a major hospital trust in the northeast of England.
The studies were to include clinical research trials and were to improve efficiency.
The three-month programme resulted in:
The biggest achievement from our observations was that the initial analysis highlighted a range of future measures which would continue to transform the approvals process. The 12 to 18 month programme currently being implemented is:
Working with the teams we embarked on a three-month process:
STAGE 1: Conducted stakeholder meetings and process mapping workshops to determine each part played and encourage open discussion and honest analysis.
STAGE 2: Directed workshop reviews at each step to identify issues affecting the process. Created countermeasures including a local level Programme Management Office which allowed teams to track performance with metrics.
STAGE 3: Prioritised quick wins to introduce in the short term and developed a complex Master Schedule of work to implement over the next 12 months.