The speakers for the upcoming webinar “Primary Care – Creating Capacity Through Effectiveness, Not Volume” have been announced for this exclusive discussion.
The webinar coincides with the launch of Develop Consulting’s latest research thought paper “General Practice – Prioritising Effectiveness Over Volume”, with Nick Downham, Steve Boam and Simon Bricknell providing attendees with both the detailed findings and a live discussion about practical implementation as the authors themselves.

The timing couldn’t be more relevant. With practices across the country struggling with capacity pressures, the research reveals something counterintuitive that challenges conventional thinking about appointment volumes and patient demand.
During the session, attendees will discover why simply increasing appointment numbers doesn’t solve capacity problems, and hear about the surprising patterns identified in how patients actually use primary care services. The discussion will cover practical methodologies drawn from over 15,000 practice improvement sessions, with real case studies that demonstrate how practices can create genuine capacity through effectiveness rather than volume.
Nick, Steve and Simon will reveal findings about system inefficiencies that practices can address, variability in clinical approaches that impacts patient flow, and specific data insights that help practices understand their true demand patterns rather than just activity levels.
This isn’t another policy presentation – it’s a practical conversation about actionable strategies that practice managers, PCN leads and clinical directors can implement to improve patient outcomes whilst reducing workload pressure.
Registration is now open to secure a place in this live discussion and be among the first to access both the research findings and practical guidance from the authors. Those unable to attend live can register to receive the recording link afterwards.
Part of Develop Consulting’s “Improving Healthcare Podcast and Webinar” series, this session promises to challenge assumptions and provide practical solutions for one of primary care’s biggest challenges.
The full paper “General Practice – Prioritising Effectiveness Over Volume” is now available to read, here: General Practice – Prioritising Effectiveness Over Volume
Register for the webinar, taking place on Thursday, September 25th from 12.30pm here: https://streamyard.com/cp5sdkhp9n