From April 2020, with Covid-19 and its effects in full swing, our team were asked by NHS England to support General Practice to rapidly implement changes in the way they work, treat patients and operate on a day to day basis.
Our experience in general practice, where we deliver the Productive General Practice Quick Start programme on behalf of NHS England, provided a great foundation for the challenge – but what we didn’t know was what we would find on the other side of the screen.
Working virtually and utilising Microsoft Teams, we found clinicians, practice managers and the wider practice team came to their projects with an enthusiasm and willingness to improve that has truly blown us away!
This week, we hit a milestone of delivering our 1,000th virtual session for general practice since April. It’s a fantastic achievement and testament to the hard work of our team and our NHS colleagues.
We now look forward to delivering the next sessions with the hope that soon enough we’ll be able to return to supporting practices face to face.